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Money Ball Retailing

Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Data Analytics: New Edge for Success

Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into

Role of CIO in Business Development and Innovations

David Beckerman, SVP & CIO, The Pasha Group

Role of CIO in Business Development and Innovations

At a recent executive summit, I presented a historical perspective of IT spend layered across our enterprise business capabilities.

Your Biggest Omnichnannel Challenge Might Not be Your Technology

Kyu Cho, VP-Consulting Services, Nisum

Retailers know that omnichannel is the way of the future. Having a digital presence is table stakes at this point, with mobile and social commerce not far behind.

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Tim Collins, President, Aimia's Intelligent Shopper Solutions

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.

Encryption Equals Customer Service

Prabash Coswatte, CIO, Vallarta Supermarkets, VSI

Encryption Equals Customer Service

Retail Security is being squeezed between two trends—the rising cost of labor and the leveraging of technology.

Looking For A Retail Tech Revolution? It Starts With The Packaging

Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV

Looking For A Retail Tech Revolution? It Starts With The Packaging

Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer

IoT as an Enabler to Operations and Commercial Strategies

Matt Meier, VP & CIO, Whirlpool Corporation

IoT as an Enabler to Operations and Commercial Strategies

The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.

5 Lessons Healthcare Can Learn from Refined Logistics Models

Stephen Downey, Senior VP, Healthcare & Electronics, GEODIS

5 Lessons Healthcare Can Learn from Refined Logistics Models

There is enormous pressure on healthcare organizations to reduce costs and find efficiency in the supply chain.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Future is Now: Exploring the Future Developments in Customer Experience

Troy Barnes, Chief Customer Officer, Pizza Hut

The Future is Now: Exploring the Future Developments in Customer Experience

The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Anishiya Taneja, CIO, Serena & Lily

Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).

Autonomy with Constraints Empowers Teams to Deliver Results

David Jensen, Director of Ecommerce Engineering, Photobox

Autonomy with Constraints Empowers Teams to Deliver Results

Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.

Customer Experience on Digital Platforms

Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International

Customer Experience on Digital Platforms

The role of contact centers are often diminished due to the volume of interaction it handles in comparison to websites.

Technology Changes to Supply Chains Demand Good Leadership

Kevin Glynn, VP and CIO, DSC Logistics

Technology Changes to Supply Chains Demand Good Leadership

Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.

Engaging the New Next Gen Shopper with Cognitive Computing

Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]

Engaging the New Next Gen Shopper with Cognitive Computing

Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.

Was Darwin Wrong About Retail?

Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE

Was Darwin Wrong About Retail?

Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.