Retail CIO Outlook Weekly Brief
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Alexandra Gray, Head of Research, Mirvac [ASX: MGR]
Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio
AR/VR technology offers a doorway into a new way of shopping. The Solomomo Smart Mirror allows users to try on makeup via an augmented reality layered mirror.
Shahid Nizami, APAC Managing Director, HubSpot [NYSE: HUBS]
That's why companies need to prioritize their customers and do more than just grow — they need to grow better.
Ryan King, CIO, Power Solutions International
Manufacturing “business to business” e-commerce websites are for most organizations mediocre or produce very little traffic and revenue. However; you will be surprised.
Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis
Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments,
Lockie Andrews, CIO/CDO, UNTUCKit
The retail industry has been slow to unite physical and digital (“phygital”) channels. COVID-19 accelerated digital and eCommerce adoption by at least ten years, causing supply
Waves Mowatt-Kane, Director, Customer Experience, Amtrak
Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite
E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]
Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.
Sanjay Choubey, VP-IT, Briggs & Stratton
A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.
Jennifer Sherman, SVP, Product and Strategy, Kibo
Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.
Joe Megibow, CEO, Purple
Cloud is similar to a data center. However, not many understand what it actually consists of.
Joe Bobko, Vice President of Transportation, Boxed
Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.
Kevin Glynn, VP and CIO, DSC Logistics
Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.
Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]
Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating those expectations for our customers and our colleagues.
