Retail CIO Outlook Weekly Brief
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Khaled Naim, Co-Founder & CEO, Onfleet
Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite
E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into
David Beckerman, SVP & CIO, The Pasha Group
At a recent executive summit, I presented a historical perspective of IT spend layered across our enterprise business capabilities.
Kyu Cho, VP-Consulting Services, Nisum
Retailers know that omnichannel is the way of the future. Having a digital presence is table stakes at this point, with mobile and social commerce not far behind.
Tim Collins, President, Aimia's Intelligent Shopper Solutions
Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.
Prabash Coswatte, CIO, Vallarta Supermarkets, VSI
Retail Security is being squeezed between two trends—the rising cost of labor and the leveraging of technology.
Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV
Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer
Matt Meier, VP & CIO, Whirlpool Corporation
The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.
Stephen Downey, Senior VP, Healthcare & Electronics, GEODIS
There is enormous pressure on healthcare organizations to reduce costs and find efficiency in the supply chain.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Troy Barnes, Chief Customer Officer, Pizza Hut
The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.
Anishiya Taneja, CIO, Serena & Lily
Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).
David Jensen, Director of Ecommerce Engineering, Photobox
Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
The role of contact centers are often diminished due to the volume of interaction it handles in comparison to websites.
Kevin Glynn, VP and CIO, DSC Logistics
Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.
Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]
Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.
Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE
Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.
