retailciooutlook

In Corona, We Hustle

Natalie Ashes, Head of Ecommerce, GraysOnline

The 360 Degree Customer

Mark Horbal, CIO, SVP-IT, EVP Corporate Vision and Innovation, SpringBIG

Linking Customers to Your Stores - The Advantages of Text Messaging

Terre Wellington, Senior Vice President of Store Operations, Lamp Plus

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries

Digital Strategy around Technology and Customer Experience

Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International

Digital Strategy around Technology and Customer Experience

In today’s environment, the contact center is viewed as one of many channels for customers to reach organizations.

Rebuilding the Ecommerce Value Chain

Jackson Fernandez, Head of Ecommerce, PUMA Group [ETR: PUM]

Rebuilding the Ecommerce Value Chain

The world around us is rapidly evolving. Fuelled by the ubiquity of digital devices and high speed internet, the technologies and modalities of doing business are getting obsolete by the

IT as an Enabler for Retail Industry

Armin Roeseler, CIO, Swanson Health Products

Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.

Data Driven Automated Approach to Market Promotional Sales

Sudhir Vallamkondu, VP, iCrossing

Data Driven Automated Approach to Market Promotional Sales

Stores that have retail locations (Grocery, Home Improvement, Department stores etc.) have recurring promotional sales.

Retail Success Requires Boosting Operational Efficiency

Nick East, CEO, Zynstra

Retail Success Requires Boosting Operational Efficiency

To deploy at scale, management and operational processes need to be automated to reduce cost and risk.

Driving Consumer Experience through Intuitive Technology

Charlie Cole, Chief Digital Officer, VP, TUMI

Driving Consumer Experience through Intuitive Technology

It’s easy to overcomplicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Maximize the Power of Data in Retail

Steve Rempel, CIO, Rite Aid [NYSE:RAD]

Maximize the Power of Data in Retail

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes, and even our cars.

Creativity Overcomes Scarcity

Geoffrey Fry, Global VP of Supply Chain, Cree Lighting

Creativity Overcomes Scarcity

Collaboration is strength during any time of scarcity, and some of the most powerful constituents with whom you can collaborate are your suppliers. If you have strategically curated your supply base, their capabilities and resources are av

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Augmented Reality and Virtual Reality

Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz

Augmented Reality and Virtual Reality

Real estate is another industry which can immensely benefit as investments made by home buyers are huge.

Being Your Best Reference Account: 4 Questions Every CIO Should Ask

Alvina Antar, CIO, Zuora

Technology company CIOs are among the chosen few who are able to create a greater impact to their business and revenue beyond their core IT function.

Architect Your Business to Engage, Interact and Serve 'Things' as a New Customer Segment

Don Scheibenreif, VP-Distinguished Analyst, Gartner

Architect Your Business to Engage, Interact and Serve 'Things' as a New Customer Segment

Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.

Customer Experience-the Driving Force of E-commerce Business

Chris Homer, Co-founder & CTO, thredUP

Customer Experience-the Driving Force of E-commerce Business

To stay ahead of their competitors in the longer run, companies should focus majorly on providing excellent customer experience and finding the right balance between a company’s business growth and monetary profit

Consumers are Value-driven - Retailers Should Be Data-driven

Bettina Thorkelin, Regional Director Nordic, Omni-channel, Valitor

Consumers are Value-driven - Retailers Should Be Data-driven

A 360-degree view of customer behavior offers an invaluable asset for the retailer to carve out a distinct voice and purpose across all the channels that consumers use to browse, shop, and return

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Anishiya Taneja, CIO, Serena & Lily

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).

3 Trends on Every CIO's Holiday Wish List

Warren Perlman, CIO, Ceridian

3 Trends on Every CIO's Holiday Wish List

The role of the CIO is expanding and becoming more customer-facing, as the position plays a larger function in client acquisition and relations.