Retail CIO Outlook Weekly Brief
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Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS
KS Kumar, CCO, Sutherland
Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
In today’s environment, the contact center is viewed as one of many channels for customers to reach organizations.
Joe Megibow, CEO, Purple
Cloud is similar to a data center. However, not many understand what it actually consists of.
Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution
Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.
Stanley Lim, Head of Google Marketing Platforms Malaysia, Google
The impetus for advance in programmatic maturity is perhaps as exciting as it is necessary because of an increasingly privacy-first and cookie less world.
Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz
Real estate is another industry which can immensely benefit as investments made by home buyers are huge.
Richard Heyman, Principal, Retail Digital Strategy and Former CIO, Gordmans Stores
In the late 1980s, I was leading the technology efforts at a regional grocery chain when the alarms sounded.
Advait Kulkarni, Former IT Director, Cetera Financial Group & CTO, Digistic LLC
In recent days, there has been a lot of discussion around comparison of MEAN (MongoDB, Express, AngularJS and Node) and RNG (ReactJS, NextJS and GraphQL) stacks.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Andrew Wilson, CIO, Accenture
Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.
Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to overcomplicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
David Grant, Vice President, PLM, Design and Supply Chain Systems, Fast Retailing [TYO: 9983]
It’s no secret that the apparel manufacturing industry has a history of slow adoption rate of new technology.
Andy Mulcahy, Strategy and Insight Director, IMRG
We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in there, it would improve our efficiency exponentially’ etc.
Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
The competitive landscape is challenging and knowing one’s customer may be more important than ever before.
Ryan Byrd, CIO & VP Engineering, Entrata
Google Apps is the new office software leader, particularly for younger, faster-moving, web-centric companies.
Maureen McDonagh, Head of Industry, Retail, Facebook
A study by Ipsos identified that 42 percent of UK online shoppers expect their brands to provide an option to chat with a live agent or representative if they have any questions or follow-ups
