Retail CIO Outlook Weekly Brief
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Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association
Dave Nickens, Mobile Director, Build.com
Sarath Singamsetty, Director, Nisum
Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]
Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.
Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide
Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé
Business today is a heaving landscape across which we have never traveled.
Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.
The challenge facing retail today is transforming stores to connect that invaluable hub of experience.
Gregory B Morrison, SVP & CIO, Cox Enterprises
To better anticipate where AI makes sense throughout organizations, let’s explore its potential.
Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]
Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.
Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE
Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Julie Vargas, Director, Global RFID Market Development, Food, Avery Dennison Corporation
While some analysts predict the dominance of one solution over the others, the smarter bet is on ecosystems in which various technologies play to their particular strengths. Should you deploy RFID or a vision-based system? When it comes to touchless.
Ferhat Hatay, Senior Manager of Strategy and Innovation, Fujitsu And Victoria Livschitz, Founder & CTO, Grid Dynamics
Moving e-commerce operations to the cloud offers a host of business benefits for retailers.
Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]
Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating those expectations for our customers and our colleagues.
Graeme McVie, VP & GM, Business Development, Precima
Omni-channel and ecommerce/ mcommerce will continue to be hot topics.
David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union
There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes.
Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]
Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry.
Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It was hard to believe that a machine could out-think a genius like Kasparov.
