Retail CIO Outlook Weekly Brief
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Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab
Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
The competitive landscape is challenging and knowing one’s customer may be more important than ever before.
Matt Mobley, EVP, CTO, Merkle
Consumer identity and experience should cross all organizational boundaries: brand, Line of Business, or channel and media teams.
Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]
Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.
Anishiya Taneja, CIO, Serena & Lily
Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).
Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]
With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.
Sheldon Monteiro, SVP and CTO, Sapient [NASDAQ: SAPE]
IT alone has the perspective and reach to bring its knowledge of enterprise processes and systems to digital business transformation.
John David Woods, CMO, Dotcom Distribution
You are part of a service organization, and we know how to get things done quickly and efficiently.
Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It was hard to believe that a machine could out-think a genius like Kasparov.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Don Scheibenreif, VP-Distinguished Analyst, Gartner
Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.
Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott
One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have features that overlap at least partially, so it’s difficult to
David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union
There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes.
Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to overcomplicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
Steve Weiskircher, CIO, ThinkGeek Inc
Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.
Luis Sanz, Founder, Olapic
There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.
Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing
When I came to marketing automation world, few companies provided marketing automation software platform.
