retailciooutlook

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More

"Retail Technology : It's Not Always a Silver Bullet But it can help Rewrite a Forecast"

Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker

Breaking Down the Key Programmatic Advertising Challenges Faced by Brands

Stanley Lim, Head of Google Marketing Platforms Malaysia, Google

The Key to the 360-Degree Customer View: Buyer Personas

Greg Petro, President and CEO, First Insight

The Missing Puzzle Piece: How Workforce Analytics can help Complete the Picture to Unlock Customer Value?

Helen M. Friedman, Director, Willis Towers Watson

The Missing Puzzle Piece: How Workforce Analytics can help Complete the Picture to Unlock Customer Value?

The goal is to PASS the investigative ball down the field to make progress in the arena of workforce analytics.

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Empowering Consumers in the Retail Space

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Asymmetrical Risk to the Integrated Retail World

David Marcotte, Senior Vice President, Kantar Consulting

Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.

Challenges for Retailers in Today's Technophile Market

Robin Copland, VP-Retail, Americas, ThoughtWorks

Challenges for Retailers in Today's Technophile Market

Expectations of digitally enabled consumers will continue to accelerate at a pace that few retailers are prepared to address.

How Becoming Truly Omni- Channel Supports the Customer

Joe Megibow, CEO, Purple

How Becoming Truly Omni- Channel Supports the Customer

Cloud is similar to a data center. However, not many understand what it actually consists of.

Death of Physical Retail? Not Quite

Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee

Death of Physical Retail? Not Quite

E-commerce has been cited as the “most dynamic sector” of Southeast Asia’s online economy.

Drive Sales the Data Way

Pete Zaballos, CTO, SPS Commerce [NasdaqGS-SPSC]

Drive Sales the Data Way

Remember when “knowing your customer” was limited to these two metrics? We had no way of knowing then just how important data would become in today’s digital retail environment.

Autonomy with Constraints Empowers Teams to Deliver Results

David Jensen, Director of Ecommerce Engineering, Photobox

Autonomy with Constraints Empowers Teams to Deliver Results

Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Four Current Traits and the Future of Retail

Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.

The Four Current Traits and the Future of Retail

AI is going to grow up rapidly; Moore’s law may apply for a while, but its development will almost certainly outpace anything we have seen before.

The Power of Digital Design and Strategy for Affectionate Human Interactions

Dave Fletcher, Founder and Executive Director, The Mechanism

I am a designer who decided to shift gears from traditional advertising and branding to the early days of websites in 1995.

Five Signs It's Time to Rethink Your Social Strategy

Andrew Wilson, CIO, Accenture

Five Signs It's Time to Rethink Your Social Strategy

Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

It’s no longer just about being in stores and catching shoplifters; it’s about a holistic asset protection approach.

Retail Focus: Using Promotional Financing to help Close the Sale

Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]

Retail Focus: Using Promotional Financing to help Close the Sale

Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.

How Global Brands Create Insanely Great Customer Experiences

Mark Wang, Chief Data Scientist, Alorica

How Global Brands Create Insanely Great Customer Experiences

It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.

Technology: The Catalyst for Retailers' Success

Ryan Abood, CEO, Gourmet Gift Baskets

Technology: The Catalyst  for Retailers' Success

Reporting and analytics are a fundamental necessity of running a business today.