Retail CIO Outlook Weekly Brief
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Charlie Cole, Chief Digital Officer, VP, TUMI
Mark Wang, Chief Data Scientist, Alorica
Tim Collins, President, Aimia's Intelligent Shopper Solutions
Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio
Shelagh Stoneham, SVP of Chico’s FAS, International branding/marketing executive and keynote speaker
Technology is neither the cause of retail’s downfall nor the silver bullet to save it.
Jason Richelson, Founder and CSO, ShopKeep
Over the next few years, Main Street is poised to witness a dramatic increase in the health of small businesses across the retail sector.
Todd Simpson, CIO, FDA
The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.
Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]
Financing can help close the sale, drive customer loyalty and create an opportunity to increase and maintain market share.
Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.
Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]
Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry.
Stephanie Leffler, CEO, OneSpace
Amazon has grown their ecommerce empire by building infrastructure to power their operation and then releasing that infrastructure to other companies in the form of services in the cloud.
John O'Reilly, VP of Business Development, Aptaris
When consumers demand instant gratification, including fast delivery and information at their finger-tips, the speed of retail must be accelerated.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
Lithium-ion battery technology promises to bring welcome relief, because they last more than twice as long as traditional UPS batteries and weigh only about a third as much.
Stephen Downey, Senior VP, Healthcare & Electronics, GEODIS
There is enormous pressure on healthcare organizations to reduce costs and find efficiency in the supply chain.
Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]
Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.
Victor Elmann, Vice President, Vendor Management, Circuit City Corporation, Inc.
We believe that as more and more people discover just how easy and convenient it is to shop online, the industry will continue to steadily grow even as the pandemic ends.
Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
Don Scheibenreif, VP-Distinguished Analyst, Gartner
Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.
Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
IT project failure rates today still are in excess of 40 percent.
